Frequently Asked Questions
In our commitment to providing a safe and welcoming space, we understand that you may have some questions.In this FAQ section, we address the most common issues and provide you with useful information so you can fully enjoy your experience in our sex shop. From discretion to product diversity, we're here to answer any questions you may have.
Find out how to make your trip a hassle-free experience full of discovery.
Explore, learn and let us guide you in your quest for pleasure and satisfaction!
General
Do you have an on-site store?
In our quest to offer you the best experience, we are pleased to inform you that, beyond our online presence, we have a vibrant physical store that eagerly awaits your visit. In this space, you can immerse yourself in the quality of our products, receive personalized advice and enjoy a unique shopping experience. We are proud to connect with you both in the digital world and in our physical store.
Find us at: 1282 Magnolia Ave. Anaheim, CA, 92804.
We invite you to discover what we have to offer in our physical store and live a shopping experience that goes beyond the screen!
Is my purchase at Exotic Amore Boutique safe?
Absolutely! We know that security is the main concern during online shopping, and that is why both our website and payment methods are protected. Our team takes the security of your personal data and your privacy very seriously, and that is why we offer secure shopping at all legal, commercial and data processing levels. Exotic Amore Boutique only supports payment methods that meet the security standards for card payments and e-commerce, and does not store or have access to the bank details of its customers.
Exotic Amore Boutique will never have access to, nor store, your bank or card details. In addition, the entire purchase process is encrypted with SSL certificates.
I'm concerned about discretion
Discretion should not be a problem to buy toys and erotic products online. At Exotic Amore Boutique we take special care in the total discretion of our shipments, so that you receive them with total confidence and in the comfort of your home.
The packages are 100% discreet, with no markings to identify their contents.
We send unmarked boxes, inside transport bags or bales.
Our sender is generic.
We do not place labels or product invoices, neither inside nor outside the box.
When paying by credit card, a generic concept appears on the statement.
So no one will know what you bought, or where!
Is there a minimum purchase amount?
No, you can buy as much as you want without worrying about a minimum or maximum amount. However, in the case of some discount or promotion codes, the terms may be subject to a minimum purchase.
Shipping cost
What payment methods do you handle?
Para pagos con tarjetas de crédito o débito
Products and warranty
How are the products used?
Specific instructions for use are included with each toy and product we offer. Although it is not essential, we recommend using lubricants with most of our toys, in order to enhance the experience and facilitate their use.
If you still have doubts or questions about how a particular product works, please do not hesitate to contact us. We will do our best to get back to you within 24 hours.
What can I do if my product is broken or defective?
Do you use cookies?
Yes, Exotic Amore Boutique needs to use cookies to function properly, as well as to provide a better user experience, but we never use advertising cookies.
The cookies we use serve basic functions such as remembering your username and password for your account, if you choose, or to show you the products you have seen before.